American Airlines gets 2,292 comments about its ‘extremely vocal customer’

“Since an extremely vocal customer has publicly identified himself as being removed from an American Airlines flight on Tuesday, Dec. 6, we have elected to provide the actual facts of the matter…”

This post on American Airlines’ Facebook wall has 1,256 shares and 6,218 Likes at last check.

There are plenty of Alec Baldwin-bashers like this woman:

Cindy Fischer i am really tired of people with money thinking they are more privilaged. rules are rules. cell phones interfer with air travel as well as other things such as medical equipment. how about a bunch of people show up to the hospital room of someone alec baldwin loves & turns their phones on & uses them so it interfeers with their medical equipment. whats good for the goose is good for the gander. as much as i like him as an actor i would never want him to be on a flight i was on with my grandchildren. SHAME ON HIM!! I hope there were no children on that flight.

But there are many comments like this too:

Jay Steinkamp While I do not wholly endorse Alec Baldwin’s behavior, the spirit if his rant remains intact: flying American Airlines became such a painful experience, from cleanliness of the plane to the poor level of service while trapped on the plane, that as a Platinum flyer and Admiral’s Club Member of over 6 years, I have abandoned the company, cold turkey. I’d say my approach as a consumer is more mature than Alec Baldwin’s but I have felt like he has a number of times after purchasing a ticket on American. Respectfully, I hope those reading this that work at American will take this posting under advisement.

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