So ridiculous! @ChaseNews sent someone to my house to make sure I'm a "real" business. Couldn't they have just checked the website?
— footnoted (@footnoted) July 31, 2013
What’s going on here?
Nearly a year ago, Michelle Leder bought her Footnoted website back from Morningstar.
“One of the things I had to do post-divorce from Morningstar was set up a way to accept credit cards,” Leder (at left) tells Romenesko readers. “Chase is both my personal and biz bank, so I reached out to them. The process took forever, which was OK because so few people want to pay by credit card. But then two weeks ago, a government agency asked to buy a single piece of my research and wanted to pay for it on a government card.
“Chase was dragging its feet approving the application so I reached out to my banker and said he was keeping the government waiting, which probably wasn’t a good thing. It was approved, but on the contingency that they had to pay a visit to the house and take a picture of my computer screen.
“Just seems like a giant waste of time to me!”
UPDATE: “One of my [Twitter] followers Photoshopped this New Yorker cartoon,” Leder writes in a follow-up email.